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Privacy policy

Welcome to Daytripsfromnairobi.com (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way.

2. Information We Collect

We collect information about you in various ways when you use our services. This includes:

  • Personal Information: Such as your name, email address, phone number, and payment details when you book a service with us.
  • Automatically Collected Information: Such as your IP address, browser type, operating system, and usage information when you visit our website.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website and to collect information about how you interact with our site.

3. How We Use Your Information

We use the information we collect from you in the following ways:

  • To Provide Services: To process your bookings, manage your itinerary, and provide the services you’ve requested.
  • To Communicate with You: To send you updates, confirmations, and information regarding your bookings, as well as promotional materials and newsletters.
  • To Improve Our Services: To analyze usage trends, conduct research, and improve our website and services based on your feedback and interactions.
  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, tour guides, and transportation companies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.

6. Security of Your Information

We take reasonable measures to protect the information we collect from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.